denny | Well that was painless... (Reply)

Money will be refunded within 5 working days, I get a form in the post to sign and return, if I do so then I get to keep the refund... they'll retrieve the monies from the companies it went to in their own good time. He looked at the month I couldn't find the statements for and found two O2 PAYG top-ups as well, so they've been added to the pile.

One of the transactions was to Hackney Council - I'm on the phone to them at the minute, they think it's a parking ticket, which is interesting; presumably that would link the dodgy transactions to a car numberplate, which quite possibly isn't stolen if they're bothering to pay the tickets for it...