Hrm...

May. 10th, 2005 09:42 pm
denny: (Piggy!)
[personal profile] denny
You know how they always tell you that nobody at your credit card company knows your PIN number? I just got issued a new card by one company, different long number on the front of it for some reason, and they sent out a new PIN too (in a separate letter) as it's a chip+pin card. The PIN number in the new letter, to go with my new card, is my current PIN number.

Now either that was a 1 in 10,000 long shot, or they just re-issued me with my old PIN number on purpose and then posted it to me - which strikes me as a really pointless security risk.

(no subject)

Date: 2005-05-10 09:48 pm (UTC)
From: [identity profile] djlongfella.livejournal.com
WOW, I often request new cards n sturf, and th pin, even when on an " auto " r new is always different

(no subject)

Date: 2005-05-11 10:30 am (UTC)
From: [identity profile] lovelyoliver.livejournal.com
that depends on what happened to the card. usually if the card has been destroyed or damaged then you'll keep the same pin, if the card is reported as lost or stolen then they'll usually change the pin just in case.

(no subject)

Date: 2005-05-11 08:50 am (UTC)
From: [identity profile] nevla.livejournal.com
i had the same thing. i got a new barclaycard and a letter proclaiming that i will get a new pin to use with my amazing new chip and pin card.

I've had a pin on my barclaycard ever since i got it 6 years ago, and a chip for 3 years or something. Then, like you they sent me a new pin which after rubbing the scratch n sniff panel was revealed to me as....my old pin!!!
Daft isn't it.

Whenever my connect card is re-issued they just tell me the pin is the same and leave it as that.
i guess it's just to reming people that they need their pin number now. I find it amazing in shops when the cashier asks people "do you know your pin" and they say "no". Well duh - how do you expect to use a card if you don't know it's security number!

(no subject)

Date: 2005-05-11 10:28 am (UTC)
From: [identity profile] lovelyoliver.livejournal.com
its mostly to do with the continuing problems with the transition to chip and pin. particularly with credit cards many people were unaware that they had any kind of pin for them at all, many others had forgotten it and so the credit card companies now have a policy of readvising everyone of their pin when they issue a replacement card to try and reduce the volume of calls from confused old people who have never been near a cashpoint in their life trying to find out what their pin is. its simpler for the card issuers to readvise everyone at the moment.

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