Via various people: Maths Is Hard, Let's Sell Bandwidth!

http://youtube.com/watch?v=Gp0HyxQv97Q - 22 minute video of call to Verizon support.

http://verizonmath.blogspot.com/ - text transcript of same call.

Words fail me.


Update: http://xkcd.com/verizon/ *laughs lots*